Terms of service

Last updated

These terms are an agreement between you and HAUS, run by Sai Harsha in India. By creating an account or using haushome.tech or app.haushome.tech, you agree to them. If you use HAUS for a business, you agree on its behalf.

The service

HAUS is software for managing PGs, hostels, studios and rentals, with a portal for their residents. We’re actively building it, so features may change. We’ll tell you before removing anything you pay for.

Your account

  • Give accurate details and keep your login secure. You’re responsible for what happens on your account, including what your managers and staff do.
  • You must be at least 18 and able to enter a contract under Indian law.

If you’re an owner

  • Only add residents, documents and photos you’re allowed to collect, and get residents’ consent where the law requires it. For residents’ data, you are the one deciding what is collected and why (see our privacy policy).
  • Rent, charges, deposits, late fees and settlements in HAUS are calculated from the data you enter. You’re responsible for the final amounts you agree with residents.
  • Rent agreements are generated from templates. You’re responsible for checking that they suit your property and for any stamp duty or registration your state requires. HAUS isn’t a law firm, and nothing in the app is legal advice.
  • Rent and deposits are paid by residents directly to you, for example by UPI. HAUS doesn’t hold, collect or guarantee those payments.

If you’re a resident

Your PG owner manages your records and your stay. For questions about rent, deposits, rules or repairs, contact your owner or manager. You can use the portal to see your dues, report payments, raise issues and sign agreements.

Plans and billing

  • Free: one property with up to 15 beds.
  • HAUS Pro: ₹29 per bed per month, charged on every bed in your account (at least 4), for up to 5 properties. Taxes such as GST are added at checkout.
  • Portfolio: for more than 5 properties. Pricing is agreed with us by email.
  • Pro renews automatically every month until you cancel. When you add or remove beds, your plan updates and the change is prorated to the day.
  • Payments are processed by Dodo Payments, which acts as our Merchant of Record and reseller. Dodo’s name may appear on your statement, and Dodo’s terms also apply to the payment.
  • If a payment fails, we’ll ask you to update your payment method. If it stays unpaid, your account goes back to the Free plan’s limits for adding beds and properties. Your existing data always stays available.
  • You can cancel anytime from Billing → Open billing portal. Pro stays active until the end of the period you’ve paid for. Refunds are covered by our refund policy.

Acceptable use

Don’t misuse HAUS. That means: don’t try to access other people’s data, upload unlawful, abusive or misleading content, send spam through it, reverse-engineer or overload the service, or use it to discriminate against or harass residents.

Your data

You own the data you put into HAUS. You give us permission to store and process it only so we can run the service for you. You can export or delete it by emailing sharsha2407@gmail.com.

Ending your account

You can stop using HAUS and ask us to delete your account at any time. We may suspend or close accounts that break these terms or the law. Where reasonable, we’ll warn you first and give you a chance to export your data.

Warranties and liability

HAUS is provided “as is”. We work to keep it available and accurate, but we can’t promise it will be uninterrupted or error-free.

To the extent the law allows, HAUS isn’t liable for indirect or consequential losses, lost profits or decisions made using data in the app. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

Law and disputes

These terms are governed by the laws of India, and the courts in Hyderabad, Telangana have jurisdiction. Before going to court, please write to us so we can try to sort it out.

Changes

We may update these terms. We’ll post the new version here and email account owners about significant changes at least 7 days before they take effect. If you keep using HAUS after that, you accept the new terms.

Contact

sharsha2407@gmail.com

Also see: Privacy policy · Refund and cancellation policy